An upgrade is an extension of your contract with your current network provider, usually in agreement for a better suited tariff.
If your handset is eligible for an upgrade, then signing up for one is a straight-forward process. Simply add an upgrade deal to your basket and follow the checkout prompts, adding in your existing number and other information.
Alternatively, you can contact us on 0121 748 8474 to speak to our upgrade team. We are also available online via live chat.
When your contract is ready for an upgrade, we will also be in touch via phone or email depending upon your preferences as agreed with us.