Setting Up Your Phone – Reward Mobile

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Setting Up Your Phone

Does my phone come with a warranty?

All mobile phones and tablets come with a manufacturer warranty. If you need to make a claim, please contact your device manufacturer directly via the phone number or web support link below.

Manufacturer Phone Support Web Support
Apple 0800 107 6285 Contact Apple online
Samsung 0333 000 0333 Contact Samsung online
Google Contact Google online
Huawei 0800 088 6700 Contact Huawei online
Nokia Contact Nokia online
OnePlus 01252 236 307 Contact OnePlus online
Oppo 0800 029 4603 Contact Oppo online
Sony 0370 523 7237 Contact Sony online
When will my phone be connected?

For EE or Three upgrades and for new EE/Three connections, the contract is connected the date we despatch.

For migrations to EE and Three from other networks, the handset is connected the date we despatch, however your new contract/tariff will not start until the new sim card is inserted into the device.

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