Setting Up Your Phone – Reward Mobile
Close Contact Form Overlay
Contact us

Customer Services – Call 0300 373 0590
Or hit Live Chat for an instant response

Email Address:

Monday to Friday – 8:30am to 5pm

Sales Team – Call 0300 373 0589

Monday to Friday – 9am to 5:30pm

Make an enquiry

Free Delivery

Secure Checkout
Private, Confidential and Secure

UK Customer Service
We’re Here to Help you

Check out our latest Three mobile offers here

Setting Up Your Phone

Does my phone come with a warranty?

All mobile phones and tablets come with a manufacturer warranty. If you need to make a claim, please contact your device manufacturer directly via the phone number or web support link below.

Manufacturer Phone Support Web Support
Apple 0800 107 6285 Contact Apple online
Samsung 0333 000 0333 Contact Samsung online
Google Contact Google online
Huawei 0800 088 6700 Contact Huawei online
Nokia Contact Nokia online
OnePlus 01252 236 307 Contact OnePlus online
Oppo 0800 029 4603 Contact Oppo online
Sony 0370 523 7237 Contact Sony online
When will my phone be connected?

For EE or Three upgrades and for new EE/Three connections, the contract is connected the date we despatch.

For migrations to EE and Three from other networks, the handset is connected the date we despatch, however your new contract/tariff will not start until the new sim card is inserted into the device.

Arrow up

We use necessary cookies to make our site work and analytics cookies to help us improve it. Clicking continue will proceed with all cookies and remember your preferences for future visits.

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics and marketing cookies. These optional cookies can be turned on and off below. Using this tool will set a cookie on your device to remember your preferences.
For more detailed information about the cookies we use, see our Privacy & Cookies Policy.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

We use first and third-party cookies to help us to improve our website by collecting and reporting information on how it is used. Cookies are also used to build picture of your usage and deliver ads relevant to you. They limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. The data collected is in a way that does not directly identify anyone. For more information on how these cookies work, please see our Privacy & Cookies Policy.
Save & Close