All mobile phones and tablets come with a manufacturer warranty. If you need to make a claim, please contact your device manufacturer directly via the phone number or web support link below.

For EE or Three upgrades and for new EE/Three connections, the contract is connected the date we despatch.

For migrations to EE and Three from other networks, the handset is connected the date we despatch, however your new contract/tariff will not start until the new sim card is inserted into the device.